AI & Advisory Services for MSPs

Turning AI Potential Into
Managed Services Reality

Emerald Glade partners with Managed Service Providers to deliver AI and advisory services to their clients. By offering fractional CAIO, CIO, and CISO services to the MSP and their clients in a white label approach that requires minimal investment we deliver strong recurring revenue returns and facilitate improved sales opportunities. Our services help you and your clients capture the full value of the MSP relationship.

Start a Conversation
Where strategic insight meets
operational impact
Denver, Colorado  ·  Serving MSPs Nationwide
Who We Are

Built for MSPs.
Focused on Results.

Emerald Glade was founded by MSP, IT and AI veterans who understand the unique pressures facing managed service providers today. We don’t just advise, we build alongside you, from AI strategy to hands-on automation. Together we build a YOUR strategic relationship with your clients.

Our team brings decades of experience scaling professional services organizations, launching AI-managed service practices, and integrating intelligent automation across enterprise and mid-market clients.

AI Advisory for MSPs

We help MSPs build recurring revenue, strengthen client relationships, and differentiate their offerings through practical AI services.

Automation Intelligence Review

We serve as an AI talent resource for your team, reviewing automation opportunities to improve ticket resolution, reduce cost, and strengthen documentation.

Strategic Consulting

From vCAIO to vCIO and vCISO, we provide fractional executive leadership and M&A advisory tailored to the MSP market.

What We Do

Our Services

From building AI practices to fractional executive leadership, our services are designed to integrate seamlessly with your MSP and deliver results your clients will feel.

01

AI Practice Development

We help MSPs build and launch secure AI frameworks, vCAIO programs, and AI-as-a-service offerings that create new recurring revenue streams.

02

Automation Review & Optimization

We clarify your AI vision and your clients’ vision, deliver ROI-focused reviews, and implement practical AI solutions that strengthen the MSP strategic relationship.

03

Strategic Advisory CAIO (also CIO, CISO)

Fractional executive AI leadership embedded in your MSP. We develop multi-year roadmaps and lead the conversations your clients need.

04

MSP Growth & M&A Advisory

Guidance on scaling, integrations, operational frameworks, and go-to-market strategy for MSPs navigating growth or acquisition.

05

AI Talent Augmentation

On-demand AI professionals and automation architects who slot into your team and deliver results without the overhead of full-time hiring.

06

Client Engagement Frameworks

QBR transformation, AI maturity assessments, and retention and upsell frameworks that deepen client relationships and grow your book of business.

Leadership

Meet the Team

Mark Richtermeyer
Mark Richtermeyer
Founder & Fractional Chief AI Officer

An experienced executive with a track record of building and scaling professional services, MSP, and consulting businesses. Mark brings deep knowledge of M&A, recurring revenue models, and AI-driven solutions together with a practical, people-first leadership style.

Mark works with organizations to clarify their AI vision — cutting through the noise to define what AI can realistically accomplish and where it creates the most value. He brings practical knowledge of business processes, organizational impact, change management, and financial accountability to every engagement, ensuring AI investments translate into measurable outcomes rather than unrealized potential.

25 Years of technology consulting background. Including as a business owner, Partner and regional VP for large consulting organizations
Created and launched a Secure AI service offering, a recurring-revenue managed AI platform inside a top-10 PE-owned MSP
Led multiple M&A integrations across private equity and venture-backed rollups
MBA, University of Colorado Boulder · Former CPA · USAF Officer
Michael Enright
Michael Enright
vCIO Partner

Michael brings over 25 years of IT experience advising organizations from a unique Chief Information Officer perspective, leading cybersecurity and compliance implementation efforts at both the strategic and technical level. He is adept at helping a wide variety of organizations — from startups to well-established corporations — operate more securely by leveraging enterprise architecture and data optimization as the cornerstone.

Advises on cybersecurity, compliance, and enterprise architecture across diverse industries
Specializes in data optimization, systems integration, and IoT security
Frequent speaker at oil & gas industry events on data and IoT security topics
B.S. Computer Science, Metropolitan State University · Executive MBA, Colorado State University
Get In Touch

Ready to Start a
Conversation?

Whether you’re an MSP looking to build an AI or advisory practice, need automation expertise for a client, or want to use AI to automate your MSP — we’d love to hear from you.

Email
info@emeraldglade.com
Phone
303.748.6239
Location
Denver, Colorado

We typically respond within one business day.